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This study, published in Reproductive Health, aimed to explore the quality of care relating to the prevalence and manifestations of mistreatment during institutional birth in Gombe State, northeast Nigeria, an area of low institutional delivery coverage.
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There is growing evidence from Nigeria and around the world that women who deliver their babies in health facilities can experience mistreatment. In our study, we describe how frequently this happens in Gombe state,
north-eastern Nigeria, and what type of mistreatments women experience. Using a questionnaire, we interviewed consenting women as they left the facility after birth and asked them about events that occurred during their labour and delivery, and their perception of the care that health workers provided. In addition, through in-depth interviews and focus group discussions, we talked to women with young infants about mistreatment at birth and asked them to try to explain their experiences to us. At least one type of mistreatment was reported by 66% of the women. About 50% of others experienced mistreatment due to poor health system conditions and constraints, for example staff shortages or staff not having the commodities they needed to provide care. And 46% experienced mistreatment related to having poor rapport with the provider, for example being denied a birth companion, examined without permission or not allowed to give birth in their preferred position. Both health system constraints and poor health worker behaviours limit efforts to increase coverage of institutional delivery.  Immediate and sustained attention to the quality of care as it pertains to the experience of users is needed.

Authors

Profile picture of Dr Nasir Umar
Dr Nasir Umar

IDEAS Nigeria Country Coordinator and Assistant Professor

Profile picture of Deepthi Wickremasinghe
Deepthi Wickremasinghe

Research Fellow

Profile picture of Professor Zelee Hill
Professor Zelee Hill

Professor

Profile picture of Professor Tanya Marchant
Professor Tanya Marchant

IDEAS Principal Investigator and Professor


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Nigeria
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Understanding quality improvement
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Evidence for policy and practice
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Research findings

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