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This study explores the validity of telephone interviews as a measurement of womens' experience of facility-based childbirth.

Valid methods for assessing women’s experiences of maternity care are essential to the global efforts toward providing positive childbirth environments for all women in all health facilities.

This  study, authored by Nasir Umar et al, used observation of childbirth as the reference standard compared to exit interviews with women after they were discharged from the facility. The authors investigated eight positive and sixteen negative maternity care experience indicators. Data were collected from ten primary healthcare facilities in Gombe State, northeast Nigeria, in August 2018 and August 2019.

A total of 724 women were observed and interviewed at the time of discharge following facility childbirth. The prevalence of positive maternity care experience indicators ranged between 25% and 96% in childbirth observations. For these positive indicators, the agreement between childbirth observations and exit interviews ranged from 55% to 97%. Six of the eight positive maternity care experience indicators had high overall validity. The prevalence of the 16 negative maternity care experience indicators ranged between 0.1% and 18% in childbirth observations. For these negative indicators, agreement ranged from 87% to 99%. Just six of the 16 negative maternity care experience indicators met the criteria for validation analysis.

In this high mortality setting with relatively low coverage of skilled attendance at birth, exit interviews with women following facility-based childbirth care provided responses consistent with the observation of childbirth for eight positive and six negative maternity care experience indicators.

Authors

Profile picture of Dr Nasir Umar
Dr Nasir Umar

IDEAS Nigeria Country Coordinator and Assistant Professor

Profile picture of Josephine Exley
Josephine Exley

Research Fellow

Abdulrahman Shuaibu

Office of he Executive Secretary, Gombe State Primary Health Care Development Agency, Gombe, Nigeria

Profile picture of Professor Tanya Marchant
Professor Tanya Marchant

IDEAS Principal Investigator and Professor


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Nigeria
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Improving measurement
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Understanding quality improvement
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Evaluation methods
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Evidence for policy and practice
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Research findings