Understanding quality improvement

Quality Improvement (QI) is the term used for a group of methods that adopts a problem-solving approach to improve health worker performance through review of service delivery processes, planning for improvement and acting upon those plans.

QI is a part of several Bill & Melinda Gates Foundation’s investments in low-income settings, including in Nigeria, Ethiopia and India. But little is yet known about how QI works through, for example, leadership, quality of teamwork, supportive supervision or organisational culture.

IDEAS uses novel qualitative and quantitative approaches in Ethiopia to understand how QI approaches can influence health worker behaviours to improve care and how they affect both the delivery of services and the utilisation of services by patients.

Published content

Journal article
Adding Content to Contacts: Measurement of High Quality Contacts for Maternal and Newborn Health in Ethiopia, North East Nigeria, and Uttar Pradesh, India

Families in high mortality settings need regular contact with high quality health services. This paper presents a method for estimating the population level coverage of high quality contacts.

Blog Post
Reproductive Health Rights: Collateral damage in the face of Ebola?

The right to health does not mean the right to be healthy…but it does require… policies and action plans which will lead to available and...

News
Household, frontline worker and facility follow-up surveys begin in Ethiopia and Nigeria

The endline data, to be collected in April and May 2015, will be compared with baseline data collected in 2012, and any changes in healthcare...

Blog Post
Northeast Nigeria myths and superstitions pose more barriers to health of women and babies than conflict

“The conflict is not much of a problem to my work. The persistence of local myths and superstitions around pregnancy and birth is more of a...

Blog Post
Leadership in maternal and newborn health: Fatima Muhammad, Nigeria

To attain your dream is the most beautiful thing. You need to be focused and ready to work hard. Find people who will support and encourage you. ...

Blog Post
Leadership in maternal and newborn health: Dr Yashua Alkali Hamza, Nigeria

Since then, she has gained multiple awards for her work in improving the health of children, including the Pediatric Association of Nigeria award,...

Blog Post
Leadership in maternal & newborn health: Dr Tewabech Bishaw

“The Millennium Development Goals bring everyone together working towards a common goal.” Dr Tewabech Bishaw Dr Tewabech Bishaw is an...

Blog Post
Leadership in maternal & newborn health: Dr Shershah Syed

“[My patient] had waited 41 years for treatment. It took me just 20 minutes and 1 stitch to give back her dignity.” Dr Shershah...